The FitMeWise application requires a subscription to have unlimited access to all content. However, users affiliated with a sports center with FitMeWise services can access it completely free of charge with the username and password provided by their center.

a. Close the application completely and start it again
b. Update the app and restart the device
c. Contact technical support to verify that there is not or there is a more serious problem with the app

No. However, we give you two alternatives to make the most of our content:

a. In the upper right part of each training and nutrition plan you have the option to download it in PDF format ()
b. On all phones you can take a screenshot of your training and nutrition plan

a. Check that you have internet access
b. Close the application completely and start it again
c. Update the app and restart the device
d. Contact technical support to verify that there is not or there is a more serious problem with the app

The algorithm is designed to consider the user‘s progress, if you recalculate it, it will take the new data as a reference. In addition, the training plan progresses automatically every 2-4 weeks depending on your characteristics. If you still want to modify it, go to settings ()

Note: Please note that this action can only be done once a month. If you have made more mistakes, contact technical support

We ask you to be patient and work at the intensity indicated in each exercise. The algorithm will ask you for new information 2 weeks after the first training session to readjust the ideal training dose.
However, if you still want to recalculate the algorithm, make sure you answer the questions correctly so that the plan is the most individualized for you (e.g., number of training days in the Fitness Health goal or experience in the Aesthetic goal)

No. You can choose to train on the days that best suit your lifestyle so that you can really stick to training. However, the days we recommend are calculated to maximize results and respect the necessary rest times.

Es el grado de fuerza a aplicar para mover la carga durante la ejecución del ejercicio. Por ejemplo:

• A set of 8 reps with a load of 80% intensity means that at the end of 8 reps you could only do 2 more reps
• A set of 8 reps with a load of 100% intensity means that at the end of the 8 reps you could not do even 1 more repetition
• A set of 10 reps with a load of 50% intensity means that at the end of 10 reps, you could still do another 10 reps

We recommend that you respect the order in which the workouts appear. That is, if on Wednesday I have ‘Training 2’ and on Thursday ‘Training 3’ and I can’t train on Wednesday, on Thursday I would do ‘Training 2’

In the upper right part of the exercise, FitMeWise offers you several alternatives to the main exercises so that you can always get the most out of your training ()

No, go to settings (by clicking on your profile image) and click on ‘Back from vacation’ (). The FitMeWise algorithm will generate an individualized readjustment to your needs based on the time you have not trained

a. If what does not convince you is a particular food, remember that we give a minimum of two options per meal, plus a table of equivalences in the upper right part of each meal so that you can adapt the meals to your liking without affecting the result. ()
b. If you don’t like the type of plan, you can recalculate it in settings () to adapt it to your nutritional tastes: standard, sports, vegetarian, dairy-free, gluten-free, among others

Note: Please note that this action can only be done once a month. If you have made more mistakes, contact technical support

a. If you are not member of a gym, it is normal that you do not have group classes in any sports center
b. If you are member of a gym, please contact your gym to check what group classes it offers in the app
c. If your gym does offer group classes through the application, please contact technical support

Although it is not essential, our experience concludes that people who observe results are motivated and are more predisposed to continue advancing to achieve their goal

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